Shipping & Delivery Policy “ Thank you for shopping with **ZIVAGRACE.in**. This Shipping & Delivery Policy describes how we handle order processing, shipping, and delivery.### 1. Shipping Locations- We currently ship to addresses within India. – Orders with incomplete or incorrect address details may be delayed or returned to us.### 2. Order Processing Time- Orders are generally processed within **1–2 business days** after we receive payment confirmation. – Orders placed on weekends or public holidays will be processed on the next business day.### 3. Delivery Time- Estimated delivery time is **3–7 business days** depending on your location and courier service. – Remote or out‑of‑service areas may require additional time. – Delivery timelines are estimates and may be affected by factors outside our control (weather, strikes, courier delays, etc.).### 4. Shipping Charges- Shipping charges, if applicable, will be displayed at checkout before you confirm your order. – Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.### 5. Order Tracking- Once your order is dispatched, we will share a tracking ID/link (when available) via email/SMS or your account on ZIVAGRACE.in. – You can use this to track your shipment directly on the courier partner’s website.### 6. Delivery Attempts- Courier partners usually make one or more delivery attempts. – If you are unavailable, they may contact you or reattempt delivery. In case of repeated failure, the order may be returned to us.### 7. Delayed or Lost Shipments- If your order is significantly delayed beyond the estimated time, please contact us with your order number. – In case a shipment is lost in transit, we will work with the courier and provide a suitable resolution, which may include replacement or refund, as appropriate.### 8. Damaged Packages- If you receive a package that appears damaged or tampered with, please take photos and contact us immediately. – Refer to our **Returns, Refunds & Cancellation Policy** for more details on reporting damaged products.### 9. Contact UsFor any questions related to shipping and delivery, please contact: **Email:** support@zivagrace.in