Privacy Policy – ZIVAGRACE.in **Last updated: [DD Month YYYY]** At **ZIVAGRACE.in**, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit [https://zivagrace.in](https://zivagrace.in) or make a purchase from us. ### 1. Information We Collect We may collect the following information: **a. Information you provide directly** - Name - Email address - Phone number - Billing and shipping address - Order details and preferences - Messages sent via contact forms, email, or chat **b. Automatically collected information** - IP address - Device type, browser type, and operating system - Pages visited, time spent on pages, and usage patterns - Cookies and similar tracking technologies ### 2. How We Use Your Information We use your information to: - Process and fulfill your orders - Communicate order updates and shipping details - Respond to your inquiries and provide customer support - Improve our website, products, and services - Send you offers, updates, and marketing communications (you can opt out anytime) - Detect and prevent fraud or misuse of our website ### 3. Cookies and Tracking - We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. - You can control cookies through your browser settings; however, disabling cookies may affect some website features. ### 4. Sharing Your Information We do **not** sell your personal data. We may share limited information with: - **Service providers** (e.g., payment gateways, courier partners, technical and analytics services) solely to perform services on our behalf. - **Legal authorities**, if required by law or to protect our rights, safety, or property. ### 5. Payments and Security - Payments are processed through secure, PCI‑compliant payment gateways. - Your full payment/card details are not stored on our servers. - We implement reasonable technical and organizational measures to protect your data; however, no system is 100% secure. ### 6. Data Retention - We retain your information as long as necessary to fulfill the purposes described above and to comply with legal and accounting requirements. - You may request removal or correction of certain data, subject to legal obligations. ### 7. Your Rights Subject to applicable law, you may: - Access, correct, or update your personal information - Request deletion of your personal data (where legally allowed) - Opt out of marketing communications at any time by using the unsubscribe option or contacting us ### 8. Third‑Party Links Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. ### 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. ### 10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact: **Email:** support@zivagrace.in